The phone never rings unanswered again.
An intelligent front desk line that picks up in under two seconds, checks your real availability and creates the booking in your PMS — while your team takes care of the guests in front of them.
Talk to it. It picks up, right here, right now.
Our demo voice agent answers live, out loud. Tap the orb, allow the microphone, and ask your questions like a guest on the phone.
Tap the orb and talk to it like you would on the phone.
One more receptionist, never busy.
It picks up, at any hour
During the check-in rush, evening service or at 3 am: every call is answered in under two seconds, with a natural voice and your property's tone.
It checks your real tools
Availability and rates come live from your PMS, tables from your reservation book. The agent never promises a room it doesn't have.
It acts, and everything is tracked
Booking created, extra added, task passed to the team — during the call. Every conversation is transcribed, summarised and scored in your dashboard.
It doesn't take messages. It acts.
Most automated switchboards jot down the request and promise a callback. The Dialspot agent executes during the call: the booking exists in your PMS before the guest hangs up, the extra is added, the restaurant table is blocked.
- Bookings created in the PMS, at today's rate
- Upsells offered at the right moment of the call
- Restaurant tables, tasks, notes and gift vouchers handled live
- When in doubt: a qualified callback request, passed to your team
Couple looking for a lake-view room from August 12 to 14. Deluxe booking confirmed with breakfast, late-arrival request noted.
Every call leaves a trail you can act on.
A classic phone call evaporates the moment someone hangs up. With the agent, every conversation becomes a report: full transcription, titled summary, caller sentiment, satisfaction score and the list of actions performed.
- Automatic transcription and summary of every call
- Number, inbound/outbound direction, duration and tools used
- Sentiment and satisfaction measured conversation by conversation
- History searchable and filterable by property and period
A complete front desk line, not a glorified voicemail.
Answers 24/7
No more calls ringing out: at night, on weekends and during peak hours, the agent answers immediately.
Books into your PMS
Availability and rates checked live, booking created and confirmed during the call — not a message to call back.
Restaurant tables
Connected to your table reservation software: date, time, party size, confirmed out loud.
Upsells
Spa, breakfast, champagne in the room: the agent offers at the right moment and adds the extra to the booking.
Transcription and summary
Every call is fully transcribed, titled and summarised automatically — retrievable in one click.
Sentiment and satisfaction
Caller tone analysed, satisfaction scored call by call: the voice of your guests, quantified.
Tasks for your team
Baby cot, late arrival, special request: the agent creates the task with the right department and deadline.
Gift vouchers
Validity and balance checked during the call — the guest leaves with an answer, not a "we'll call you back".
Phone revenue, finally visible.
Confirmed bookings, upsells, tables: the dashboard ties every euro to the call that generated it.
Your front desk line answers even when everyone is busy.
Talk to it via the orb at the top of the page — or book 30 minutes to test it on your own scenarios.