Your guest emails get answered automatically.
The AI agent replies inside your Outlook or Gmail, in your property's tone of voice, with your real availability. And it learns from every correction your team makes.
Write to it. It answers, right here, right now.
A real Dialspot AI agent runs the front desk of Hôtel Dialspot, our fictional demo property. Ask your questions like a guest would — rooms, spa, dogs, accessibility — and read its reply.
An agent that works like a member of your team.
It reads every email in your inbox
Plugged into your Outlook or Gmail, the agent understands every request — bookings, spa, accessibility, groups — in the guest's language.
It replies in your property's tone
Its answers draw on your knowledge base, your PMS's real availability, and your team's actual replies as style models.
Your team validates, the agent learns
Every reply is approved or corrected. The agent compares word by word, understands the gap, and never makes the same mistake twice.
It never makes the same mistake twice.
When your team corrects a reply, the agent retrieves the version actually sent to the guest and compares word by word. Every gap is analysed, classified, and turned into a concrete improvement — automatically every morning, or on demand with "Analyse now".
- Word-by-word diff between the draft and your team's reply
- Automatic classification: missing info, style, or business rule
- Corrections added to the agent's examples in one click
- A measured confidence score: % of replies approved as-is
You control exactly what it knows.
Rates, spa hours, accessibility, pets: the knowledge base reads and edits like a document, with the same semantic search the agent itself uses. Every change is indexed immediately — the agent answers better within the minute.
- Semantic search with relevance scores
- Your real replies serve as style models
- Revision history, one-click restore
An AI that manages your AI.
The platform assistant is wired to your production agent: ask for a change — a price, a rule, a piece of information — and it locates it in the prompt and the knowledge base, proposes the edit, and you apply it in one click.
Built for hospitality, down to the details.
Inside your Outlook or Gmail
Not yet another inbox: the agent works directly in your current mailbox, emails and chat included.
Natively multilingual
FR, EN, IT, ES, DE — guests write in their language, the agent replies in the same one.
Substance, Style or Policy
Every correction from your team is classified automatically: missing info enriches the knowledge base, phrasing adjusts the style, a rule joins the prompt.
Everything is reversible
Every knowledge base change is logged — author, date, before/after — and restorable in one click.
Test sandbox
Try every setting in an isolated environment: real availability, real rates, zero real bookings. Production is never touched.
Built-in AI assistant
"My breakfast price is changing — find everywhere it's mentioned." The assistant searches, proposes the edit, you apply it in one click.
Multiple agents per hotel
One agent on contact@ for individual guests, another on sales@ for groups — each with its own tone, examples and learning.
Excluded senders
OTA notifications, internal addresses: you manage the blocklist yourself, applied to production instantly.
Every euro the agent generates is tracked.
Bookings, upsells, group and meeting quotes: the dashboard ties every conversation to the revenue it produced.
Your inbox works while you welcome guests.
A 30-minute demo on your own cases: bring three real guest emails, leave with the agent's replies.